Last updated: 30 September 2026
These terms cover your use of Marine Mitra, a farm management app for aquaculture (shrimp/fish pond) operations. By creating an account, you agree to them. If something here doesn't make sense, ask us before you sign up — see Contact below.
Who can use Marine Mitra
Marine Mitra is built for farm owners and the field managers/workers they invite — real people running real aquaculture operations, or working for one. Each account belongs to one person; a login (phone + PIN, or Google account) isn't meant to be shared with anyone else who logs entries under your name. If your farm has multiple staff who log data, invite each of them their own account instead — that's what keeps a record of who actually entered what.
Your farm data belongs to you
Everything you log — locations, ponds, crops, daily entries, photos, expenses — is yours. We store and process it to run the app for you; we don't claim ownership of it, and we don't sell it or share it with advertisers (see the Privacy Policy for exactly how it's used and who can see it). On a farm with multiple people logging data, records belong to the farm as a whole, visible to the owner and the managers/workers assigned to it — that's the whole point of the app.
AI features are a starting point, not a verdict
When Marine Mitra reads a photo of a test strip, meter, or logbook page, or answers a question you ask, it's giving you a best-effort suggestion to review and correct — never a guaranteed-accurate reading, and never professional, veterinary, or regulatory advice. Water chemistry, disease symptoms, and medicine dosing are judgment calls with real consequences for your crop; always verify anything AI-suggested against your own instruments and, for anything serious, a vet or extension officer before you act on it.
The Market board is between farmers, not with us
Market listings (buy/sell posts for produce, seed, feed, medicine, machinery, or labor) are posted by other users, not by Marine Mitra. We don't verify listings, broker the deal, handle payment, or guarantee that a buyer or seller will follow through. Use the same judgment you would with any classifieds board — confirm details directly with the other person before you commit to anything.
Technician bookings connect you; the advice is the technician's
Marine Mitra helps farmers find and book technicians. We check a technician's qualification before listing them, but they are independent: they are not our employees or agents, and the advice, treatment and visit are between you and them. Booking through the app is free and we take no commission. Any fee is agreed and paid directly between the farmer and the technician, outside the app. We don't guarantee a technician will arrive or that their advice will work; confirm details in chat or by phone, and never pay in advance for a visit that hasn't happened. A technician must disclose any feed, medicine or hatchery company they work for, and must not use shared pond records for anything other than the booking they were shared for.
Lab tests: we connect you; the results are the lab's
Marine Mitra helps farmers find and book testing labs. We check a lab's details and any registration it claims before listing it, but labs are independent: the sampling advice, the test and the report are the lab's responsibility, not ours. Booking is free and we take no commission; the test fee is paid directly to the lab. Colours shown next to a result (safe / check) are general guidance for shrimp ponds, not a diagnosis, and you should talk to a technician before treating a pond based on a report. A lab must only enter results it actually measured, must not claim an accreditation it does not hold, and a report cannot be changed after it is sent.
Messages
Keep chat about the ad or booking it belongs to. Don't send spam, abuse, or requests for someone's PIN or OTP. You can report a message or block a person from the chat screen; we review reports and can suspend accounts that break these rules.
What we ask of you
- Keep your login PIN to yourself, and tell us if you think someone else has it.
- Enter your own farm's real data — not someone else's, and not to spam or mislead other users (especially on the Market board).
- Don't try to break the app's access controls — for example, attempting to view or log data for a farm you're not invited to.
We can suspend or close an account that seriously breaks these — we'll always try to tell you why.
No warranty, limited liability
Marine Mitra is provided as-is. We work hard to keep it accurate and available, but farming has real risks that no app can eliminate — a missed log, a wrong AI reading, or downtime during a connectivity issue can happen. To the extent the law allows, we aren't liable for crop loss, lost income, or other damages arising from your use of the app. Nothing here limits liability the law doesn't allow us to limit.
Changes to these terms
If we materially change these terms, we'll update the date at the top and, where practical, tell you in the app. Continuing to use Marine Mitra after a change means you accept the update.
Governing law
These terms are governed by the laws of India, and any dispute is subject to the jurisdiction of Indian courts.
Contact
Questions about these terms can be sent to privacy@example.com — see the Privacy Policy for how we handle your data specifically.