Last updated: 30 September 2026
Marine Mitra ("we", "our", "the app") is a farm management tool for aquaculture (shrimp/fish pond) operators, used by farm owners and the field managers they work with to record daily pond data. This page explains what information the app collects, why, and how you can control or remove it.
Information we collect
- Account details — your full name, and either a phone number (for phone + PIN sign-in) or your Google account email (for Google Sign-In).
- Farm data you enter — location/farm names, pond details, crop and stocking records, and daily logs (feed, water quality, mortality, medicine, and expense entries) that you or your farm's managers record.
- Photos and short videos you choose to upload — check-net photos, mortality photos, scanned logbook pages, water test-strip photos, and a shrimp photo you submit to the AI health check, used to help fill in log entries and, where relevant, for AI-assisted reading of text/values or visible signs in the photo.
- Market ads you post — the details and photos you add, an approximate location (rounded to about 1 km, only if you add it), and, only if you switch it on for that ad, a short summary of that pond's records (days of culture, recent average weight, and how regularly it was logged). We also keep the ads you save, the alerts you create, and a count of how many people viewed your ad.
- Messages you send in the app — text and photos you exchange with another user about a Marketplace ad or a technician booking.
- Technician bookings — when you book a technician: the problem you describe, any photos you add, the date and time you choose, and the visit report the technician writes afterwards (saved into that pond's records).
- If you apply to be listed as a technician — your qualification, experience, the area you cover, optional fees, any company you work for, a certificate or ID photo (seen only by our team, to verify you), and, if you tap "Use my current location", an approximate base point used only to show farmers roughly how far you are.
- Lab test bookings — when you book a water, disease (PCR) or soil test: the tests you chose, the pond it is for, how the sample reaches the lab, the date you chose, and the report the lab sends back (its results, remarks and any report file). If you tap "Add water results to pond records", those readings are also saved as a water log for that pond.
- If you list a lab — the lab's name, address, areas served, opening hours, the tests you offer with prices and turnaround times, whether you collect samples from ponds, your registration or accreditation number, a certificate or licence photo (seen only by our team, to verify the lab), and, if you tap "Save lab location", an approximate point used only to show farmers roughly how far the lab is.
- Push notification tokens — if you enable notifications, a device token is stored so we can send daily summaries or log reminders. This can be turned off at any time from Profile → Notifications.
"Locations" in the app means the farm site names you type in — a location record also stores a map pin for that site, so it can be shown on a map and used for weather/climate advisories. Most of the time you set that pin by dropping it on a map or pasting coordinates you copied elsewhere. If you instead tap "use my location," the app reads your device's GPS position once, at that moment, only because you tapped it — it never reads your location automatically, in the background, or without that tap.
How we use this information
Solely to operate the app: authenticating you, storing and displaying your farm's records, generating feed/health recommendations from your logged data, and (if enabled) sending you notifications about your farm. We do not sell your data or share it with advertisers.
A few processors help run the app, and only ever see what's needed to do their job: Supabase hosts our database and sign-in; Cloudflare stores the photos and videos you upload and runs most of the AI models that read a photo you submit (a test strip, meter, or logbook page) or answer a question you ask; and Anthropic (maker of the Claude AI model) processes a shrimp photo when you use the AI health check, so it can point out visible signs worth a closer look. None of them use your data for anything beyond handling that request, and none may use it to train their own general-purpose models. Photos and videos are kept in private storage and are never published to a public address — they are served only after we check that the person asking is allowed to see that farm's data.
Who can see your data
Farm data is visible to the farm owner and the managers assigned to that farm's locations — this is how the app is designed to support a team working the same ponds. It is not visible to other farms or the public. The one exception is the in-app Marketplace: a listing you choose to post there (and the phone number you post it with) is visible to other signed-in users, so buyers/sellers can find and contact each other, the same way a public classifieds board works.
Messages are visible only to you and the person you are talking to. Technician bookings: your phone number is shared with the technician (and theirs with you) only after they accept your booking. Your pond's records are shared with a technician only if you switch on "Share this pond's records" for that booking. The technician then sees a summary of the last 14 days, and only for that booking. A technician's public profile shows their name, qualification, experience, area, fees and any company they work for; their phone, certificate and exact location are never shown publicly.
Lab tests: the lab you book sees the tests you chose, the pond name, your note and the date; your phone number is shared with the lab (and theirs with you) only after they accept. The lab's report is visible to you, to the lab, and to the people who look after that pond (its owner, managers and workers). A lab's public listing shows its name, address, tests, prices and accreditation; its certificate and exact location are never shown publicly.
If you or someone else reports a Marketplace listing, an AI answer, a message, a technician or a lab as inappropriate, that report (and, for an AI answer, the question and answer text) is reviewed by our team to decide whether to act on it.
Cookies & analytics
The app itself (once you're signed in) does not use cookies — your session is kept in your browser's local storage, not a cookie. Our public marketing website (before you sign in) uses Google Tag Manager to understand how visitors find the site; it only loads after you accept the cookie banner shown on first visit, and never loads if you decline. You can change your choice at any time by clearing your browser's site data for this domain.
Data retention
We keep your account and farm records for as long as your account is active, so historical logs remain available for tracking pond performance over time. You can request deletion at any time — see below.
Deleting your account and data
You can delete your account from within the app: Profile → Delete My Account. This removes your personal identifying information (name, email/phone) and permanently disables sign-in to that account. Farm records tied to a shared farm (ponds, logs) that other team members still rely on are anonymized rather than deleted outright, so a departing manager's history doesn't erase a farm owner's records. If you're unable to open the app, see our account deletion page for another way to request it.
Contact
Questions about this policy or your data can be sent to privacy@example.com.